Privacy Policy

 

Policy Scope
This Privacy Policy applies to all activities conducted on our website, including browsing, registration, placing orders, making payments, and after-sales services. By using this website, you agree to and accept the terms set out in this Privacy Policy.

Information Collection and Cookies
When you visit our website, we may automatically collect certain information, such as your browser type, access time, pages viewed, and IP address. This information is collected through Cookies and is used to optimise website performance and enhance your user experience.
Cookies are small text files stored on your device. You may manage or disable Cookies through your browser settings.

Use and Sharing of Data
Your personal information may be used or, where necessary, shared for the following purposes:

Processing your orders and arranging delivery;
Improving website functionality and our services;
Sending you relevant information or updates where you have given consent;
Complying with our legal obligations.

We do not share your data with unauthorised third parties.

Data and Cookies Retention
Your data is retained only for as long as necessary to provide services or fulfil legal obligations. Cookies may remain on your device to remember your preferences. When you first visit our website, we will request your consent for the use of Cookies.

Your Rights (GDPR)
In accordance with the GDPR, you have several rights, including the right of access, rectification, erasure, restriction of processing, data portability, and the right to withdraw consent.

Legal Basis for Data Processing
We process your data based on the following legal grounds: performance of a contract, your consent, compliance with legal obligations, or our legitimate interests.

Data Security
We implement various security measures to protect your data, including encryption technologies and strict access controls.

Policy Updates
This policy may be updated from time to time. Any significant changes will be announced on our website.

Contact Information

Address: 25 TIMMY LN,COLONIAL BEACH,VA 22443-3724,United States

Customer Service Phone: +1 (757) 796-6702

Customer Service Email: team@tavisfera.com

Service Hours: Monday to Friday, 9:00–18:00 (Europe/London, GMT/BST)